Refund & Cancellation Policy
Last updated October 30, 2026 · applies to RohTrack plans sold by Tech Giants Inc.
RohTrack is software delivered online. Nothing physical is shipped, so there are no returns of goods. This policy explains how to cancel and when you can get your money back.
Cancelling a subscription
- Cancel Pro Monthly or Pro Yearly at any time from your account page (“Manage billing”), at link.com, or by opening a support ticket while signed in to your account.
- Cancelling stops the next renewal. You keep access until the end of the period you paid for. There are no cancellation fees.
Refunds
- Pro Monthly and Pro Yearly: the first charge of a new subscription can be refunded in full if you ask within 14 days. Renewal charges are not refunded, except where the law requires it or a billing error happened, so cancel before your renewal date if you don't want to continue. If you forgot to cancel a yearly renewal, ask within 7 days of the charge and we will refund it.
- Lifetime: refundable in full if you ask within 14 days of purchase.
- Billing errors and duplicate charges are always refunded.
How to ask for a refund
- Open a support ticket (choose “Billing, payments or refunds”) with the date and amount of the charge. If you’re signed in, it’s linked to your account automatically.
- We reply within 2 business days.
- Approved refunds go back to your original payment method. Banks usually show them within 5–10 business days.
A refunded purchase ends the access that came with it.
Because Link (a Stripe company) is the merchant of record for RohTrack purchases, you can also ask Link support about a charge or refund.
Disputes
If something is wrong with a charge, please contact us first; we can usually fix it faster than a bank dispute.
Contact
Tech Giants Inc. · 9710 SW 138th Ave, Building L, Miami, FL 33186, USA
Support: open a support ticket · Phone +1 (786) 274-3053